At 99 Dragon, your privacy is not merely a legal obligation — it is a responsibility we take seriously. This document clearly explains what data we collect, how it is used, and your full rights as a Malaysian member.
A summary of 99 Dragon's privacy commitments — full details are available in the document sections below.
All data transmitted between your device and 99 Dragon's servers is protected by 256-bit SSL encryption — the same highest-grade security standard used by Malaysian banking institutions.
99 Dragon never sells, rents, or shares members' personal data with any third party for marketing purposes without your explicit consent. Your data remains yours.
Your payment details — whether via FPX, DuitNow, Touch 'n Go eWallet, GrabPay, Boost, or ShopeePay — are not stored on 99 Dragon's servers. All transactions are processed through a secure payment gateway.
You can access, update, or request deletion of your personal data at any time. Your right to control your data is absolute, and we make the process as straightforward as possible.
99 Dragon's Privacy Policy complies with Malaysia's Personal Data Protection Act 2010 (PDPA). We operate as a responsible data processor under the local legal framework.
The 99 Dragon support team has Bahasa Malaysia-speaking agents available to assist with any queries regarding your data privacy via live chat, email, or WhatsApp at any time.
Welcome to the 99 Dragon Privacy Policy. This document is designed to give you a clear and honest overview of how our platform collects, uses, stores, and protects your personal information as a registered 99 Dragon member.
At 99 Dragon, we understand that trust is the foundation of a healthy relationship between a platform and its users. When you entrust us with your personal information — your full name, identity card number, bank account details, and gaming activity records — we take full responsibility for safeguarding that trust with the utmost care and diligence.
This Privacy Policy applies to all information collected through the 99 Dragon website and platform at 99dragon.best, including all games, Sports Betting, financial transactions, and customer support interactions. By registering or using our platform, you agree to the practices described in this document.
Important Note: This Privacy Policy should be read alongside 99 Dragon's Terms & Conditions and Responsible Gaming Policy, all of which together form the complete agreement between you and our platform.
99 Dragon collects several categories of personal data from members during the registration process, platform usage, and financial transactions. The following outlines the types of data we collect:
Important: Your full bank card details or bank account number are not stored on 99 Dragon's servers. All payment transactions are processed through secure, certified third-party payment gateways.
99 Dragon collects your personal data through a variety of transparent and responsible methods:
Data is collected directly when you:
Certain data is collected automatically while you use the platform:
In certain circumstances, we may receive data from trusted third parties, including identity verification service providers and authorised payment gateway providers. This data is used solely for the purpose of verifying and securing your account.
99 Dragon uses collected personal data solely for legitimate, stated purposes. We will not use your data for any other purpose without prior notice and your consent.
| Purpose of Use | Legal Basis | Data Involved |
|---|---|---|
| Member account management | Contract fulfilment | Name, email address, phone number |
| Identity verification (KYC) | Legal obligations | IC, date of birth, documents |
| Deposit & withdrawal processing | Contract fulfilment | RM payment information |
| Fraud prevention | Legitimate interests | IP address, login sessions, activity records |
| Customer support | Contract fulfilment | All account-related data |
| Platform improvements | Legitimate interests | Technical data (anonymised) |
| Promotional communications | Member consent | Email, phone number |
| Responsible gambling | Legal obligations | Game activity records |
You may withdraw consent for promotional communications at any time through your account settings or by contacting our support team.
99 Dragon does not sell, rent, or trade members' personal data to any third party for their marketing purposes. However, under certain limited and legitimate circumstances, we may share data with the following parties:
We work with a select group of companies that support our platform operations:
All third-party service providers we engage are bound by strict data protection agreements and may only use your data for purposes specified by 99 Dragon.
99 Dragon may be required to disclose your personal data to the authorities if mandated by Malaysian law, a court order, or a directive from a competent enforcement agency. In such circumstances, we will notify you if permitted to do so by law.
In the event of a merger, acquisition, or transfer of 99 Dragon's assets, member personal data may be transferred as part of that process. You will be notified in advance and given the option to opt out if you wish.
Your personal data security is our highest priority at 99 Dragon. We implement multiple layers of technical protection:
99 Dragon retains your personal data for as long as your account remains active, or for as long as necessary to fulfil the purposes outlined in this Privacy Policy. Following account closure:
While we implement robust security measures, no system is 100% immune to cyber threats. We encourage you to take your own precautions as well, such as using a strong password and enabling 2FA on your account.
The 99 Dragon platform uses cookies and similar tracking technologies to enhance your experience and ensure the platform operates correctly.
You can manage and control cookies through your web browser settings. However, disabling certain cookies may affect the functionality and your experience on the 99 Dragon platform. Note: disabling essential cookies may prevent you from logging in or accessing certain platform features.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data held by 99 Dragon:
You have the right to request a copy of the personal data we hold about you. Requests will be processed within 14 business days.
If any of your personal data is inaccurate or outdated, you have the right to request a correction through your account settings or by contacting our support team.
You may request the deletion of your personal data, subject to our legal obligations. Financial transaction data may need to be retained for a period prescribed by law.
You may withdraw consent for the use of your data for marketing purposes at any time without affecting any processing that has already taken place.
You have the right to object to the processing of your personal data for specific purposes, including direct marketing. All objections will be acted upon promptly.
You may request your data in a machine-readable format for personal use or to transfer to another service of your choice.
To exercise any of the rights above, submit a written request to support@99dragon.best with the subject line "Data Privacy Rights Request" along with your full name and account number. We will respond within 14 business days.
The 99 Dragon platform is intended exclusively for adults aged 18 and above. We do not knowingly collect, process, or store personal data of individuals under the age of 18.
An age verification process is carried out during account registration. Should we discover that a minor's data has been collected inadvertently, we will take immediate steps to delete that data and close the account in question.
Parents or guardians who believe their child has registered on this platform are encouraged to contact us immediately at support@99dragon.best for prompt follow-up action.
In the course of operating the 99 Dragon platform, some technical data may be processed or stored outside Malaysia by international cloud infrastructure providers we engage. All such data transfers are carried out with adequate safeguards in place, including:
Sensitive identity data and financial information of Malaysian members is prioritised for storage in data centres located in regions that comply with data protection standards equivalent to or higher than Malaysia's PDPA.
The 99 Dragon platform may contain integrations or references to third-party services such as game providers (Evolution Gaming, Pragmatic Play, Microgaming) and payment gateways. Each of these third-party services maintains its own Privacy Policy, which is independent of 99 Dragon.
99 Dragon is not responsible for the privacy practices of these third-party providers. We recommend reading each provider's Privacy Policy before using their services directly.
All game and payment providers integrated with 99 Dragon are selected based on their internationally certified security and privacy standards. We do not work with any provider that does not meet our strict data protection requirements.
99 Dragon reserves the right to update or amend this Privacy Policy from time to time to reflect changes in our practices, new legal requirements, or improvements in the data protection technologies we use.
When material amendments are made to this Privacy Policy, we will:
Your continued use of the 99 Dragon platform after any amendments take effect will be considered your acceptance of the updated Privacy Policy. If you do not agree with any amendments, you may close your account before they come into effect.
We recommend visiting this page periodically to stay informed about how we protect your personal data. The version date of the latest update is always displayed at the top of this document.
If you have any questions, concerns, or complaints regarding this Privacy Policy or how 99 Dragon handles your personal data, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 3 business days and resolve complaints within 14 business days of receipt.
If you are not satisfied with our response, you have the right to escalate your complaint to the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
For information regarding the platform's terms of use, please refer to the Terms & Conditions us. For information on responsible gaming, visit the Responsible Gaming us.
In today's rapidly evolving digital landscape, privacy is not merely a technical requirement — it is a fundamental right of every internet user. At 99 Dragon, we recognise that our members entrust us not only with their money, but also with highly sensitive personal information. That trust is something we never take lightly.
When you register with 99 Dragon and start enjoying slots, blackjack, roulette, or placing bets on the Malaysian Super League and EPL, you entrust us with your personal information. From your full name and identity card number to payment details via FPX, DuitNow, Touch 'n Go eWallet, GrabPay, and Boost — all of this is sensitive data that requires serious and ongoing protection.
This is why 99 Dragon's security infrastructure is built on 256-bit SSL encryption — the same standard used by Malaysia's leading banking institutions such as Maybank and CIMB. Every bit of data travelling between your device and our servers is protected by a layer of defence that is not easily breached. This is not just a marketing promise — it is a technical reality you can rely on.
One of the core principles that sets 99 Dragon apart from many other online platforms is our commitment to never selling member data. In today's digital world, personal data is often treated as a tradeable commodity. At 99 Dragon, we reject that approach entirely. Your personal data is never sold, rented, or shared with any third party for their own marketing purposes without your explicit consent.
We also recognise that financial information is among the most sensitive. When you make a deposit via Touch 'n Go eWallet, GrabPay, or FPX Maybank2u, your bank account number and e-wallet details are not stored on 99 Dragon's servers. All transactions are processed through certified, secure third-party payment gateways. This means that even in the hypothetical scenario where our servers were accessed without authorisation, your sensitive payment details would not be exposed.
From a legal standpoint, 99 Dragon's Privacy Policy is designed to comply fully with Malaysia's Personal Data Protection Act 2010 (PDPA). This goes beyond mere formal compliance — we believe this legislative framework exists for good reason, and we are committed to honouring its spirit, not just the letter of the law.
Your rights as a 99 Dragon member in the context of data privacy are broad and meaningful. You have the right to access all data we hold about you, request a correction if anything is inaccurate, and under certain circumstances, request complete deletion. We have streamlined the process for exercising these rights — a simple email to support@99dragon.best is all it takes to get started.
We also wish to emphasise that our commitment to privacy extends beyond this policy document. It is reflected in every product decision we make — from how we design our registration forms to how we manage server access logs. The engineering and information security team at 99 Dragon works continuously to ensure your privacy protections remain robust in the face of ever-evolving cyber threats.
If at any point you feel that your privacy may have been compromised, or if you have questions about how we handle your data, do not hesitate to reach out to our 24/7 support team. We are here, with Bahasa Malaysia support available, ready to help you understand your rights and the protections in place. Because at 99 Dragon, your trust is our most valued asset.
Quick answers to the most frequently asked questions about data privacy on our platform
Your data is protected. Your payments are secure. Your privacy is respected. Register today and enjoy over 1,000 games with complete peace of mind.